You Did The Work. Someone Else Can Handle The Invoicing.
Lawful interception requires infrastructure, operations, compliance staff and ongoing maintenance. In many jurisdictions, regulations allow CSPs to seek reimbursement from law enforcement agencies for these costs. But collecting that money involves tracking every intercept, calculating costs per agency, generating compliant invoices and following up on payments – administrative overhead most CSPs would rather avoid.
THE REIMBURSEMENT CHALLENGE
Billing And Reimbursement For Lawful Interception Services
In some countries, CSPs are legally entitled to compensation for lawful interception costs including technical setup, per-intercept operational expenses, retained data query processing, storage infrastructure and staff time. However, reimbursement rules vary significantly across jurisdictions. Some countries provide full cost recovery, others offer partial reimbursement with caps or standardized fee schedules, and some countries do not provide any reimbursement framework at all.
Even where reimbursement is available, actually collecting it requires meticulous tracking of every billable event, understanding each agency’s procedures and payment terms, generating invoices that comply with local requirements and managing the entire payment collection cycle. For CSPs focused on running their networks and serving customers, this administrative burden is a distraction they would prefer to outsource to a specialized service provider.
Innovation-driven Solutions
Our billing service automatically tracks all lawful interception activities from operational logs, calculates costs according to applicable national frameworks and generates compliant invoices on your behalf. We adapt to different jurisdictions’ rules, whether that means per-intercept fees, volume-based charges or hybrid models.
Personalized Approach
We work with you to understand the reimbursement frameworks in your operating countries, the specific agencies you work with and any negotiated agreements in place. Our service is configured to your regulatory environment and commercial arrangements, ensuring invoices reflect the correct cost structures and comply with local requirements.
Superior Customer Service
Beyond generating invoices, we manage the complete billing lifecycle including payment follow-up, dispute resolution and agency relationship management. You receive regular reports on billing activity and revenue collection, while we handle the day-to-day administrative work.
WHAT WE HANDLE
Complete Billing Administration For LI Operations
01
Automatic Activity Tracking
Every billable event is captured automatically from your LI operations: intercept activations and durations, retained data queries, delivery confirmations and modifications to running intercepts. No manual logging, no spreadsheets – billing data emerges directly from operational systems.
02
Cost Calculation & Invoicing
We calculate costs according to applicable reimbursement frameworks and generate compliant invoices for each agency. Our system adapts to different models including per-intercept fees, daily operational charges, query-based pricing or volume-based calculations, and handles multi-jurisdiction operations.
03
Agency Relationship Management
Each law enforcement agency has different billing addresses, payment terms, approval workflows and dispute processes. We maintain complete profiles for every agency including contact information, contract terms, historical invoices, payment status and outstanding balances.
04
Payment Collection & Follow-Up
We handle payment tracking, follow-up on overdue invoices and management of payment schedules. Our team coordinates with agency finance departments to ensure timely payment and resolve any questions about charges or documentation.
05
Dispute Resolution Support
When agencies question charges or request clarification, we manage the dispute resolution process including documentation gathering, justification preparation and negotiation. You stay informed but don’t have to manage the back-and-forth directly.
06
Compliance & Reporting
Billing records are sensitive and must be protected with appropriate security controls, access restrictions and audit trails. We provide you with regular reports on billing activity, revenue collection and agency payment status while maintaining full compliance with data protection requirements.