Managed LI Operations

A diverse team of customer service representatives working in an office setting, wearing headsets and using computers.

FOCUS ON YOUR NETWORK

Meet Your Compliance Obligations Without Building The Infrastructure

ICS runs your lawful interception operations end‑to‑end, so you can comply with legal mandates without hiring specialists, maintaining complex systems around the clock or keeping pace with evolving standards. We provide fully managed LI services with 24/7 monitoring, secure handover to law enforcement and complete compliance reporting.

WHY MANAGED OPERATIONS

We Run Your LI Operations So You Can Focus On Your Network

You need to comply with lawful interception mandates, but building and operating the infrastructure yourself is complex and costly. It requires specialized knowledge of ETSI standards, integration with multiple network types, secure handover to law enforcement agencies and continuous monitoring to ensure nothing fails when authorities need data.

Our managed LI operations service takes this burden off your shoulders. We provide the complete infrastructure, expertise and support to handle all lawful interception activities on your behalf, from warrant activation to secure delivery, while you maintain full visibility and control through our management portal.

Innovation-driven Solutions

Our managed service covers fixed, mobile, VoIP, IMS and OTT services using a standards‑compliant platform that integrates with your existing network. You benefit from continuous updates, quality monitoring and proactive issue resolution without building or maintaining the systems yourself.

Personalized Approach

We work closely with your legal, compliance and operations teams to understand your specific regulatory environment, network architecture and operational procedures. Every deployment is tailored to your jurisdiction, LEA requirements and internal workflows.

Superior Customer Service

Our expert team provides 24/7 monitoring, incident response and direct support for warrant handling, troubleshooting and compliance reporting. You have access to specialists who understand both the technical and regulatory aspects of lawful interception.

What You Get With Managed LI Operations

Our fully managed service covers every aspect of lawful interception, from network integration to LEA delivery and compliance documentation.

24/7 System Monitoring & Operations

We monitor your LI infrastructure around the clock to ensure warrant activations, data collection and handover delivery are working correctly. Our NOC team responds immediately to any issues, performs proactive maintenance and keeps your systems updated with the latest software and security patches.

Complete ETSI Compliance

Your interceptions meet all relevant ETSI standards including TS 102 232 for handover interfaces, TS 103 221 for mediation and TS 102 657 for retained data. We handle interface configuration, message formatting and delivery protocols so you pass every regulatory audit without technical gaps.

Secure LEA Handover

We manage the complete handover process to law enforcement monitoring facilities, including encrypted delivery channels, mutual authentication, format conversion per agency requirements and automatic retry with full audit logging. Every delivery is tracked and documented for compliance review.

Multi-Network Integration

Our managed service integrates with 3G, 4G/LTE, 5G, VoIP, IMS and OTT platforms without requiring changes to your production network. We support multi‑vendor environments and handle protocol differences transparently, so you have consistent LI capabilities across all services.

Warrant Management Portal

Our secure web portal offers to view active warrants, check system status, generate compliance reports and manage LEA configurations. W can track interception activities in real time and download audit trails for internal reviews or regulatory submissions.

Flexible Deployment Models

Choose the deployment model that fits your security and operational requirements: cloud‑connected for lowest overhead, hybrid with data staying in your infrastructure, or fully managed on‑premise for maximum control. We adapt to your environment, not the other way around.

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