A VoIP wholesale carrier is a provider that carries and terminates voice traffic for other operators, ITSPs and resellers at wholesale rates. ICS works as a VoIP wholesale carrier with high-quality routes, competitive rates and a self-service web portal. Because ICS comes from the lawful interception world, its infrastructure is built to be compliance-ready.

What does ICS offer as a VoIP wholesale carrier?

ICS combines carrier-grade voice services with tools that let you stay in control.

01

High-quality routes

ICS offers voice routes selected for quality, at competitive rates. Routing profiles are tailored to your traffic and destinations.

02

Self-service web portal

Configure trunks, IPs, destinations and quality levels yourself. Rates and reporting are transparent and available at any time.

03

Carrier pre-services

Operators, ITSPs and resellers without their own wholesale backbone get global termination and international numbers from one partner.

04

Quality profiles and smart routing

Flexible quality profiles and smart routing let you balance cost and quality per destination and customer segment.

05

APIs for billing and provisioning

Connect your billing and provisioning systems through APIs, so wholesale services fit into your existing processes.

06

Proactive NOC support

The ICS NOC monitors traffic proactively and handles tickets. Account managers support commercial and technical questions.

Who is ICS wholesale for?

01

Telecom operators

Operators that need additional routes, international termination or numbers can add ICS as a wholesale partner.

02

ITSPs

Internet telephony service providers get termination, numbers and a portal to manage their trunks without building interconnects themselves.

03

Resellers

Resellers can offer voice services on top of ICS routes, with transparent rates and reporting for their own customer billing.

04

Growing providers

Providers without a wholesale backbone can start with a few thousand minutes per month and scale to large international volumes.

Wholesale services at a glance

The table shows what ICS provides and how you manage it.

AreaWhat ICS providesHow you manage it
TerminationGlobal termination through carrier pre-servicesPortal and account manager
NumbersInternational numbersPortal and account manager
RoutingTailored routing profiles and smart routingPortal, with optimization by ICS
QualityFlexible quality profiles and quality levels per destinationPortal
ConfigurationTrunks, IPs and destinationsSelf-service portal
Rates and reportingTransparent rates and traffic reportsPortal
שילובAPIs for billing and provisioningYour systems via API
OperationsProactive monitoring and ticket handlingNOC
Commercial termsCommercial models tailored to your volumeAccount manager

What should you look for in a VoIP wholesale carrier?

Choosing a wholesale partner affects your margins, your call quality and your workload. These criteria help you compare providers:

  • Route quality: can the carrier match quality levels to your destinations and customer segments?
  • Transparency: are rates and traffic reports visible at any time, without waiting for a monthly statement?
  • Control: can you manage trunks, IPs and destinations yourself?
  • שילוב: are APIs available for billing and provisioning?
  • Scalability: does the offer work at low volumes and at large international volumes?
  • Support and compliance: is there a responsive NOC, and does the carrier understand regulatory duties?

How does onboarding work?

ICS keeps onboarding structured, so traffic can start flowing on a tested setup.

1

דרישות

You share destinations, expected volumes and quality needs.

2

Routing and commercial model

ICS proposes a tailored routing profile and a commercial model.

3

Technical setup

Trunks and IPs are configured, and portal access is set up.

4

Testing

Test calls verify routing, quality and reporting before live traffic.

5

Go-live

Traffic moves to production, with account manager support.

6

Optimization

ICS monitors traffic proactively and adjusts routing where it improves results.

Why does compliance matter for a VoIP wholesale carrier?

Voice services are regulated. In Germany, operators of systems that provide publicly available telecommunications services, including VoIP, must enable lawful interception under § 170 TKG and the TKÜV. Subscriber data requests under § 174 TKG apply as well.

ICS understands both sides: the voice business and the compliance duties that come with it. This background shapes how ICS builds and runs its infrastructure.

Satellite view of global connectivity for VoIP wholesale carrier services

מדוע ICS

01

Carrier and compliance expertise

ICS combines telecommunications services with lawful interception and compliance know-how gained over more than two decades.

02

Transparency by design

The self-service portal gives you clear rates, reporting and control over trunks, IPs, destinations and quality levels.

03

Tailored, not generic

Routing profiles, commercial models, testing and onboarding are adapted to your traffic and business.

04

People who respond

The NOC and account managers monitor proactively, handle tickets and stay reachable for commercial questions.

שאלות נפוצות

What is a VoIP wholesale carrier?

A VoIP wholesale carrier transports and terminates voice traffic for other telecom businesses at wholesale rates. Its customers are operators, ITSPs and resellers that sell voice services to end users. ICS offers high-quality routes, competitive rates, global termination and international numbers, managed through a self-service web portal with transparent rates and reporting.

Who can use ICS wholesale services?

ICS serves telecom operators, internet telephony service providers and resellers. Carrier pre-services are designed for providers that do not have their own wholesale backbone. Volumes can start at a few thousand minutes per month and grow to large international volumes. Routing profiles and commercial models are tailored to each customer.

What can I manage in the self-service portal?

The portal lets you manage trunks, IP addresses, destinations and quality levels. It also shows transparent rates and reporting on your traffic. For deeper integration, ICS provides APIs for billing and provisioning, so wholesale services connect to your own systems. The NOC and your account manager support you where self-service is not enough.

Do you offer international numbers?

Yes. As part of its carrier pre-services, ICS provides international numbers along with global termination. This helps operators, ITSPs and resellers that lack their own wholesale backbone to offer voice services in more markets. Availability depends on the destination, so the ICS wholesale team confirms the options during onboarding.

How is quality managed?

ICS uses flexible quality profiles and smart routing to match cost and quality to your needs. The NOC monitors traffic proactively and handles tickets when issues occur. During onboarding, test calls verify routing and quality before live traffic starts. After go-live, ICS continues to optimize routing where it improves results.

Why does a lawful interception background matter for wholesale voice?

In Germany, providers of publicly available VoIP services have lawful interception obligations under § 170 TKG. ICS has more than 20 years of experience in lawful interception and compliance. This shapes a compliance-ready infrastructure and lets ICS advise voice customers on their own obligations. Where needed, ICS also offers LI solutions and managed LI operations.

גלול לראש הדף
ICS
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